Known Issues ReportKnown Issues Report|
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| Ticket Number | Status | Subject | Workaround/Details |
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Pending |
Changing a guest from a tent site to a Kabin, the original registration dollars are not moved from tent to kabin on the Operations Summary report or Operations Recap reports |
(no data) |
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Pending |
Wait List doesn't handle open deposits in some scenarios |
(no data) |
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Pending |
Camper Download Labels work inconsistently |
(no data) |
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Pending |
Copying a site closure results is a double closing of a site |
Reservations cannot be made during this "double closed" time frame,however it does not display properly on the site rack. |
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Pending |
Calendar lookup in K2K doesn't function |
(no data) |
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Pending |
Deposits not calculating extra people charges in some cases |
(no data) |
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Pending |
Cashier's Report not viewable by Frond Desk staff on the WEB |
The cashier's report is not viewable on *WEB by any user with a level 20security code. The workaround is to have a manager print the report. Wewill fix this as soon as possible. |
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Open |
Double site closure results in blank grid |
(no data) |
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Open |
When the campground is currently closed but tries to make a group wizard reservation for date that is open through the site rack it says they are closed. |
(no data) |
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Need More Info |
The Ledger Log is sometimes showing incorrect times |
(no data) |
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Open |
KampSight saves Credit Card Type and Numbers |
You decide via through the campground profiles pages how much of acredit card name, number, etc. appear on the charges screen forpreviously made reservations and registrations. KampSight sometimesignores those rules. This will be fixed in the near future. |
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Open |
Additional People in Groups aren't always included in the deposit. |
(no data) |
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Open |
Camper Database sorts oldest to newest. It should sort from most recent to oldest when searching by site. |
(no data) |
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Pending |
Value Kard Gold estimated charges are incorrect when used in conjunction with another discount. |
When you make the reservation, the estimated charges only shows a 10%discount.However, when you register them it gives the 15% discount like it should. |
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Open |
Site Grid & Duplicate Numbers |
The very last site in the Grid actually appears twice at the end. |
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Open |
Camper data base search errors |
If one person is looking at a ledger and another person tries to search forthat reservation in camper database you will get an error message. |
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Open |
Value Kard gives date range error message |
(no data) |
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Open |
Reservation Analysis Report Problem |
The last month on the report includes ALL future reservations--not just thereservations for that month. |
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Open |
Wait Room Error Message |
In certain instances, the following error message appears:"The year portion of the date or time stamp value is not in the correctrange."Press <Enter> and continue. |
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Open |
K2K appears to accept CA (but doesn't) |
(no data) |
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Open |
Site grid/rack site descriptions ignore site picked. |
If a user has the "Use sute descriptions for reservations and walkins" setto "Y" in their user profile setup, the site you choose from the Site Grid isignored. |
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Open |
Group reservations allow you to make a reservation in the past. |
(no data) |
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Open |
Estimated Charges & Discount Calculations Problem |
The Est Charges program doesn't show the full discount in3. Register Campers2- Change next to a reservationF5-Options2-Est ChargesThe discounts are sometime left off.You can press C=Estimate Charges from #3. Register Campers to see thereal charges. The correct charges also calculate when registering thecamper. |
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Open |
Error on payment code will not release w/ F4 lookup |
(no data) |
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Open |
WOW line in K2K required |
(no data) |
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Open |
Site Type Confirmation notes sometimes print twice |
(no data) |
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Open |
K2K Equipment Not Brought Forward |
When making a K2K reservation, from template go to By desc __ (X).Input date - R (RV site) - MH (equipment) - 25 (length). Enter to findavailable descriptions then1-select.When taken back to the template, all site info is filled in exceptequipment (MH). |
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Open |
Report prints "hidden" page break |
When printing the Income Analysis Report or the KStore inventory reportfrom the web or *current it prints on more pages than it states. Even onthe web it will say 2 pages but there appears to be a hidden page breakafter total forfeits. The web report attached will show 2 pages but will cutoff after the dep. forfeits and print the other single paragraph on a newpage. This also happens on the KStore inventory report. |
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Open |
Early Checkout and VK cap |
(no data) |
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Open |
Night Registrations and Site Descriptions problem |
If you use Site Descriptions for choosing a site, the Night Registrationprogram doesn't back date the arrival date correctly. |
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Open |
Camper list/download and estimated charges |
(no data) |
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Need More Info |
Extra children charges don't calculate in some instances |
(no data) |
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Open |
Group Wizard - default Equip. length |
(no data) |
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Open |
User Defined Field Screen doesn't display when making a reservation in certain instances |
When making a reservation, if you skip the Camper Lookup by pressingthe F12 key, the UDF screen does not automatically appear.Workaround: For the time being, you need to manually pull up the screenby pressing F6=UDF/VKard key on the Reservation Deposit Screen. |
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Open |
Early checkout and VK cap double calculation |
(no data) |
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Open |
F4 list on CCID gives payment code list |
(no data) |
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Need More Info |
F4 Changing departure date without a renewal |
There is a loop hole which will allow a clerk to change the departure dateof a registered camper without changing the camper nights, writing to thelog, or calculating the charges.2=change on registered camperplace cursor on departure date with mouse or arrowsF4 listpick date in futureenter throughNow departure date is changed |
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Open |
Group census/arrivals detail report not accurate |
(no data) |
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Open |
Wait List sorting problems |
(no data) |
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Need More Info |
Camper Notes on New Reservations Don't Carry Forward |
(no data) |
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Open |
double bookings occur- res dates fall between renewal dates |
(no data) |
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Open |
K2K site selection by desc leaves off equip. |
(no data) |
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Need More Info |
2=change on blank opt line locks Discount Code screen |
F3 out of Work with Discount Codes and then go back in. |
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Open |
ReserveAmerica Fee: $__on reservation analysis report is incorrect |
(no data) |
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Open |
Group Wizard- Tax exempt |
(no data) |
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Open |
Discount Codes |
(no data) |
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Open |
refreshing sites and date |
(no data) |
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Open |
KOA.com options gives no error message for wrong dates |
(no data) |
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Open |
Reports- Referal/discount code analysis |
(no data) |
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Open |
KampStore refund reverts to CA payment |
(no data) |
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Open |
Temp Value Kard - EXP date |
(no data) |
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Open |
Daily Internet Reservation report & accept through date |
(no data) |
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Open |
<F12> from Tax exempt screen acts like <enter> |
(no data) |
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Open |
Moving a guest and charges calculations |
(no data) |
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Open |
Reinstate Cancel & then Refund |
(no data) |
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Open |
Discount analysis report number inaccurate |
(no data) |
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Open |
Group Wizard refund on registration |
See:FEA 6069.000ZTT 395.000Work around is to refund the money with d=deposit, then register thegroup |
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Open |
Quote feature not accounting for equipment restrictions |
(no data) |
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Open |
Reservation Analysis report problem |
Run the report 2 times |
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Open |
CCWU allows VK on 2 sites |
(no data) |
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